1. Shipping Availability
Orders are shipped to serviceable delivery addresses supported by our logistics partners. Certain locations may be unavailable because of courier restrictions, regulatory requirements or serviceability limitations.
2. Processing Time
Orders are generally processed after payment confirmation and subject to product availability. Processing and delivery estimates may vary by product, destination, holidays and courier conditions.
3. Estimated Delivery
Any delivery timeframe shown on the website is an estimate rather than a guarantee. Delays may occur due to weather, public holidays, logistics disruptions, incorrect address details or circumstances outside our reasonable control.
4. Shipping Charges
Applicable shipping charges, if any, will be displayed during checkout or communicated before order confirmation. Any location-specific surcharge should be shown clearly to the customer.
5. Address Accuracy
Customers are responsible for providing a complete and accurate delivery address, mobile number and other required delivery information. Additional charges or delays may occur when an address must be corrected after dispatch.
6. Tracking
Where tracking is available, tracking details may be shared after dispatch. Courier tracking information is subject to updates provided by the logistics provider.
7. Delivery Issues
If an order is delayed, marked delivered but not received, or arrives damaged, contact customer support promptly with the order and delivery details so that the matter can be investigated.
8. International Delivery
International delivery availability, if offered, will depend on destination, product eligibility, applicable customs requirements and logistics arrangements. Unless specifically stated otherwise, customers should assume delivery is limited to supported locations within India.